Service Advisor

Are you outgoing and love to build long-term relationships with your clients, based on trust and communication? Do you enjoy working with clients who own high-quality and well-maintained cars? Would you like to have the confidence that you are working with some of the best technicians in the industry, backed by the best warranty? And a team surrounding one another to support everyone’s success?

What We Offer:

  • One of the cleanest shops that amazes clients and shows them we care
  • Equipped with diagnostic computers, programming, and specialty tools to perform dealer-level repairs
  • No Weekends! Monday – Friday only
  • 401K with Company Match
  • Paid Holidays
  • Paid Time Off from the start
  • Paid Training
  • Health Insurance – Company pays 50% of premium
  • Dental, Vision, & Life Insurance

Role and Responsibilities:

  • Build relationships with our clients. We take care of PEOPLE, not just their cars
  • Be a professional communicator, with clients and with team members
  • Be the upbeat face of the company that checks in clients, resells job once picking vehicle up, and takes payments
  • Making sure phone presence is positive and professional
  • Set up appointments and schedule them accordingly
  • Ask questions to help understand client issues and pass along critical details to our team
  • Estimate and sell work orders provided by our technicians. *This is a sales position.
  • Ensure proper information is getting onto work orders including customer information, emails, notes, parts, labor, sublet, etc
  • Making sure we are opening our store on time and that closing procedures are followed

Requirements:

  • Previous Service Advisor Experience or equivalent Sales experience required
  • Proficiency with computers, internet, and Microsoft office experience is a must! We are a fully digital shop for work orders and inspections – paper free
  • Willingness to train and learn
  • Ability to communicate well and be an active listener
  • Ability to travel twice a year for training
  • Ability to multitask, and to concentrate and accomplish tasks despite interruptions
  • Must be willing to submit to a background check & drug screen
  • Must have a valid driver’s license and be insurable by our insurance company
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